Shipping and returns

Sure! Here is the text translated into English:

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**Processing Order**

We need 1 to 2 business days to process your order before shipping it without delay. The delivery time for European countries will be 15-20 days. For countries like the USA, Australia, and most South American countries, it will be 15 days.

**Tracking**

After we ship the package, the customer will receive a confirmation email with a tracking number. Please track it at http://www.17track.net/ for general tracking information, http://www.ems.com.cn/english.html for EMS information, or http://www.cn.dhl.com/ for DHL information. In the following countries: Germany, Italy, Belgium, Luxembourg, Spain, Netherlands, Austria, Bulgaria, Croatia, Denmark, Finland, France, Greece, Hungary, Ireland, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, please choose DHL as the courier company.

Online tracking can track your package at various stages. If you cannot track it, please try again one or two days later, or request assistance from our customer service.

**Return Policy**

Within 14 days (from the day the merchandise is signed for/received), if you request to return the purchased item, it can be returned and refunded under the following conditions: The products must be returned in their original packaging, meaning they must not be used (except for trying), worn, have the plastic removed, damaged, scratched, or altered. All returns are the responsibility of the customer.

When we receive the returned products intact, we will deduct $20-40 from the shipping and handling cost for the time it took us to send it to you and then we will issue a refund. Please note that after 14 days we may not issue a refund, but an exchange may be acceptable. Please note that refunds do not apply to watches that have suffered physical damage caused by Customs. If that is the case, an exchange will be advisable.

**Exchanges**

Within 14 days (from the day the merchandise is signed for/received), if you find that the products you purchase do not satisfy you, you can return them and replace them under the following conditions: The products must be returned in their original packaging, meaning they must not be used (except for trying), worn, have the plastic removed, damaged, scratched, or altered. All returns are the responsibility of the customer.

When we receive the returned products intact, we will replace them with new ones and send them back to you. Since there are shipping costs involved, please understand that we must charge you between $10 and $20 as a shipping and handling fee before we send you the replacement item. Exchanges will be subject to adjustment for price differences (if any).

Please note that if you wish to replace the item after the guaranteed 14 days, we suggest that you contact us directly for further processing.

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Let me know if you need anything else!